Business owners hear “AI” and immediately think of automation, job loss, and generic content. But AI isn’t the solution, it’s a tool. How you use it determines whether your business moves faster or falls behind.
Adi Klevit, CEO and Founder of Business Success Consulting Group has spent years helping companies streamline their processes. Now, she’s showing how AI can be used as a strategic partner to challenge your thinking, improve efficiency, and optimize training.
But before we proceed, don’t forget that this episode is brought to you by videocasestory.com. Click here if you need help collecting, crafting, and delivering customer stories.
How AI Can Improve Your Business Processes
AI isn’t a magic fix. It won’t make decisions for you, but it will help you see opportunities you might have missed. Adi explains that using AI correctly means treating it like a thinking assistant rather than a replacement for strategy.
She compares it to driving a car: AI can help navigate, but you still have to decide where you’re going. When applied to business processes, AI can:
- Analyze workflows and suggest improvements
- Identify gaps in onboarding and training
- Speed up research and data gathering
The key? Asking the right questions. AI works best when you guide it with clear goals instead of expecting it to give you a perfect answer.
Using AI for Training & Team Development
One of the biggest challenges businesses face is training employees efficiently. Many companies lack structured training, leading to wasted time and inconsistent results.
Adi shares how she uses AI to analyze sales calls, client interactions, and team workflows to create training guides. By uploading transcripts and having AI find patterns in top-performing employees, businesses can develop customized training programs that actually work.
Instead of employees saying, “What I do is too complex to teach,” AI can break down exactly what works and why. This removes guesswork and creates repeatable processes.
The Right & Wrong Way to Use AI in Business
AI can revolutionize your business, but only if you use it correctly. Adi warns that many business owners:
❌ Blindly trust AI’s answers without fact-checking
❌ Let AI create strategies instead of guiding it with clear goals
❌ Use generic AI-generated content without a personal touch
She recalls a time when AI inserted a completely incorrect pricing structure into a proposal. If she hadn’t caught it, it would have caused major issues with a client.
The lesson? AI should support your expertise, not replace it.
AI Won’t Eliminate Jobs—It Will Change Them
There’s a fear that AI will replace jobs, but Adi sees it differently. AI is shifting roles rather than removing them. The people who will thrive are the ones who learn to work with AI, refine outputs, and use it to scale faster.
The best businesses will combine human expertise with AI efficiency. The result? Better decision-making, smarter processes, and stronger teams.
Where to Start: Implementing AI the Right Way
If you’re wondering how to start using AI in your business, Adi’s advice is simple:
1️⃣ Understand what AI can (and can’t) do – Learn the strengths and limitations of different AI tools.
2️⃣ Be specific when asking AI for insights – The better your prompts, the better the output.
3️⃣ Use AI for optimization, not replacement – It’s a tool to enhance strategy, not take over decision-making.
By treating AI as a strategic assistant, businesses can operate more efficiently, train teams faster, and scale smarter.
Watch the full episode now, and make sure to leave any questions or comments you have about the episode.