How to Create and Sell with CEU’s with Jim Nowakowski

Jim Nowakowski: Secrets to 30 Years in Marketing Success


Jim Nowakowski has been a titan in the marketing industry for over three decades. He has amassed a treasure trove of insights that can propel any marketer to success. In this blog post, we’ll explore the keys to his long-lasting achievement, focusing on everything from the modernization of Direct Response to why sending out surveys might not be the best strategy.


But before we proceed, don’t forget that this episode is brought to you by Click here if you need help collecting, crafting, and delivering customer stories.



Two Pillars to Grow a Marketing Business


First and foremost, Jim believes in two essentials: exceptional service and unduplicated knowledge. In a digital world teeming with competitors, possessing specialized knowledge can set you apart. But remember, it’s not just what you know; it’s also how you treat your clients.


The Jim Nowakowski Secret Sauce


There’s no one-size-fits-all secret to success, but Jim’s longevity in the business suggests he’s onto something. His advice to marketers, especially those in B2B, is not to rely on surveys for client feedback. Instead, use a blend of storytelling, purposeful pauses, and a “back pocket” arsenal of stories to establish genuine relationships.


How Direct Response Evolved: Then and Now


Direct response isn’t what it used to be. Gone are the days of snail mail campaigns with a meager 2% response rate. In today’s digital age, channels like email and phone calls take precedence. It’s essential to niche down your messaging and rigorously test subject lines to capture attention amidst the digital noise.


The Direct Response Email Correlation: How 80% Open Rates are Achievable


Through targeted messaging and meticulously crafted subject lines, Jim reports achieving email open rates as high as 80%. The power here lies in understanding your audience so well that your emails become irresistible.


SEO as the Lead Magnet


While the flashy world of social media often steals the spotlight, Jim is quick to remind us of the solid, reliable power of SEO. Crafting content that both serves user intent and establishes your expertise can propel your business to the forefront before anyone else even notices.


The Art of the Loss: Turning Failed Pitches into Future Wins


It’s not about the pitches you lose; it’s about the lessons you gain. Jim emphasizes the importance of introspective questions to identify why a pitch failed. This knowledge is more insightful than any survey could provide.


Surveys are Out, Conversations are In


Many marketers make the mistake of over-relying on surveys for customer feedback. Jim advises against this, especially in a B2B setting. A direct conversation, peppered with strategic pauses to digest information, is far more valuable for gaining actionable insights.


The Value of the ‘Pause’ and the ‘Backpocket Story’


Never underestimate the power of a well-timed pause or a captivating story from your experience arsenal. These human elements of interaction go a long way in establishing trust and gaining nuanced understandings that surveys or analytics can never provide.


When and Where to Use Links


While not directly mentioned by Jim, integrating smart linking strategies within your content can drive users toward desired actions. Whether you’re leading them to another valuable blog post or a conversion-focused landing page, make each click count.


The Key to Filling CEUs


Jim’s courses emerged as vital marketing tools, focusing on the effective use of social media and integrated marketing strategies like newsletters. The takeaway? Never underestimate the power of educational content in sustaining customer engagement and brand authority.


It’s More than Just Marketing, It’s Relationship Building


For Jim Nowakowski, the essence of marketing isn’t confined to buzzwords or the latest digital trends. It’s rooted in timeless principles of good service, unique knowledge, and building enduring relationships.

Interested in more wisdom from industry veterans? Check out Jim’s blog post on “Powerlessness in Customer Service” for deeper insights into customer engagement challenges.


To maximize your marketing strategies and adapt your tech stack for better results, leverage AI and data analytics intelligently. Remember, in the age of digital transformation, staying ahead means continually learning, adapting, and most importantly, listening.


Watch the full episode now, and make sure to leave any questions or comments you have about the episode.